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MY dealer screwed up big time....
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Posted 5/24/2008 10:35 AM
GwagenLover
Extreme Veteran


Date registered: Apr 2006
Location: Winston Salem, NC USA 27104
Vehicle(s): 2016 G550 & 2016 GLE350
Posts: 473
300
MY dealer screwed up big time....

I picked up my new ML CDI on Friday a week ago.
On Monday I get my registration card in the mail.
I open it......The new regristration and title are registered to someone I do not know and also has my wifes name on the card.
It appears the dealer registered the vehicle by Drivers license numbers and they incorrectly entered mine 50 digits off.
I made it clear to the dealer that I did not want any problems with the title before I closed the deal.
So I can tell you I am not a happy camper at this moment.
In NC it is very difficult to get a title changed and still have it remain as a "A" title.
I have not rested good since Monday from worring about how this will work out.
I was assured they would correct the title, but I am not too sure they can do this easily.
The holiday weekend will end and I will be back at the dealership on Tuesday for a detailed explanation and a serious discussion with the manager.
If he does not satisfy my mind, I will go straight to my money hungry attorney.
I have had a good working relationship with the dealership since 1976, I am not to sure that will continue.
#121401
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Author
Posted 5/25/2008 6:40 PM
DUTCH
Administrator Doppelgänger




Date registered: Apr 2006
Location: US, GA, Atlanta
Vehicle(s): 2015 Audi Q7 3.0 TDI,2018 Sprinter
Posts: 9963
5000
RE: MY dealer screwed up big time....

If the dealer is not able to clean it up and produce a unblemished title, you could certainly sue (and easily win) for "diminished value".
#121558 - in reply to #121401
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Author
Posted 5/26/2008 2:34 PM
GwagenLover
Extreme Veteran


Date registered: Apr 2006
Location: Winston Salem, NC USA 27104
Vehicle(s): 2016 G550 & 2016 GLE350
Posts: 473
300
RE: MY dealer screwed up big time....

I surely gave "Diminished Value" some though.
I do not get my mail until late each evening.
Saturday evening a corrected regristration card showed up in the mail box.
Now I am waiting until The NC Division of Motor Vehicles sends me the title.
When I traded, I made it clear that I did not want anything other than an "A" title.
It I don't get that, then I am not going to be happy and I will seek compensation.
I sure hope the title is OK, I get along well with those guys and I hope to keep it that relationship.
I was really surprised when they told me they titled their new cars with a buyers drivers license number.
Any error in that method could be unforgiving, especially knowing how the DMV works...kinds like Gustopo
#121632 - in reply to #121401
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Author
Posted 6/4/2008 5:04 PM
GwagenLover
Extreme Veteran


Date registered: Apr 2006
Location: Winston Salem, NC USA 27104
Vehicle(s): 2016 G550 & 2016 GLE350
Posts: 473
300
RE: MY dealer screwed up big time....

Well, all is well.
I got the title today and it is OK.
Seems they corrected their mistake as they said they would.
#123011 - in reply to #121401
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Author
Posted 6/4/2008 6:40 PM
DUTCH
Administrator Doppelgänger




Date registered: Apr 2006
Location: US, GA, Atlanta
Vehicle(s): 2015 Audi Q7 3.0 TDI,2018 Sprinter
Posts: 9963
5000
RE: MY dealer screwed up big time....

GwagenLover - 6/4/2008 5:04 PM

Well, all is well.
I got the title today and it is OK.
Seems they corrected their mistake as they said they would. ;)


Gut so!
#123024 - in reply to #123011
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