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M-B safety recall
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Posted 2/23/2008 4:28 PM
sps
Veteran


Date registered: Oct 2007
Location: "G" is in the DC area
Vehicle(s): 2000 G500 Cabriolet plus others
Posts: 236
100
M-B safety recall

Not sure if this has been mentioned but....

When I bought this G I registered the VIN with MB USA (mine is a 2000).  I just recieved a recall campaign I thought I'd pass on to others with a 1998-2001.  It says the harmonic balancer may deteriorate due to heat, and offers to have any dealer replace it free of charge.  The service campaign is #2005-020003

#111048
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Author
Posted 2/23/2008 5:40 PM
nadd
Expert




Date registered: Apr 2006
Location: UAE, Dubai
Vehicle(s): G500 2016 LHD, numerous Chevys
Posts: 1285
1000
Re: M-B safety recall

Would be interesting to know what the symptoms are..or is that kind of thing available on NHTSA?
(...goes searching that site)
#111065 - in reply to #111048
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Posted 2/23/2008 5:56 PM
DUTCH
Administrator Doppelgänger




Date registered: Apr 2006
Location: US, GA, Atlanta
Vehicle(s): 2015 Audi Q7 3.0 TDI,2018 Sprinter
Posts: 9963
5000
RE: M-B safety recall

sps - 2/23/2008 4:28 PM

Not sure if this has been mentioned but....

When I bought this G I registered the VIN with MB USA (mine is a 2000). I just recieved a recall campaign I thought I'd pass on to others with a 1998-2001. It says the harmonic balancer may deteriorate due to heat, and offers to have any dealer replace it free of charge. The service campaign is #2005-020003



If you can get MBUSA to do the job, more power to ya! They generally won't lay a wrench on non-MBUSA models, much less do any Safety Recall work. Also, it was apparently NOT done on the same models in Europe.

Let us know how you make out. A copy of the US-DOT-NHTSA Safety Recall Notice from April 2005 is attached.

FWIW, I did this on mine myself a year or two ago.



Attachments
----------------
Attachments fsy8a83l-1.pdf (592KB - 50 downloads)
#111071 - in reply to #111048
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Author
Posted 2/23/2008 6:31 PM
Iver460
Veteran




Date registered: Apr 2006
Location: Norway
Vehicle(s): '82 300 GD STT Cab (two other Gs in family)
Posts: 291
100
Re: M-B safety recall

I had a harmonic balancer about to disintegrate on a W220 S320 at work, which with the M112-engine suffers from the same as the M113 G500. Had driven the car for a few days, noticed it made a strange strange vibration at idle and not as silk smooth as it would usually do. In a break I had a look under the hood and it was clearly visible that the rubber section of the balancer was wiggling out.

So yes, it is noticable when about to let go, NO, I wouldn't wait that long! Don't dare to think of the expenses if it had failed completely while flooring that S-class out on the open road....
#111078 - in reply to #111065
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Posted 2/23/2008 7:05 PM
nadd
Expert




Date registered: Apr 2006
Location: UAE, Dubai
Vehicle(s): G500 2016 LHD, numerous Chevys
Posts: 1285
1000
Re: M-B safety recall

Thanks for the post and PDF, another thing to look out for on the 500 when I next go back home...

nhtsa.gov didn't seem to have much on the recall section.
#111082 - in reply to #111048
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Posted 2/23/2008 7:17 PM
Jonathan Joseph
Expert




Date registered: Oct 2006
Location: Charleston, South Carolina
Vehicle(s): 2004 G55
Posts: 1538
1000
RE: M-B safety recall

I think Kerr may have had a real life failure like this in a sedan. I'm sure he'll chime in about it.

Jonathan
#111085 - in reply to #111048
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Posted 2/23/2008 11:30 PM
sps
Veteran


Date registered: Oct 2007
Location: "G" is in the DC area
Vehicle(s): 2000 G500 Cabriolet plus others
Posts: 236
100
Re: M-B safety recall

Dutch,
I'm blessed with a friendly dealer. One of the top service guys loves G's, and works on a couple pre-MBUSA ones. They even let me help change the shocks! In case anyone new is in the DC area, they are Euromotorcars Bethesda. The service writer is Mark Singer, and he's a real car guy.
#111113 - in reply to #111048
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Author
Posted 2/24/2008 12:18 AM
mbc1

Date registered: Dec 1899
Location:
Vehicle(s):
Re: M-B safety recall

Iver460 - 2/23/2008 6:31 PM

I had a harmonic balancer about to disintegrate on a W220 S320 at work, which with the M112-engine suffers from the same as the M113 G500. Had driven the car for a few days, noticed it made a strange strange vibration at idle and not as silk smooth as it would usually do. In a break I had a look under the hood and it was clearly visible that the rubber section of the balancer was wiggling out.

So yes, it is noticable when about to let go, NO, I wouldn't wait that long! Don't dare to think of the expenses if it had failed completely while flooring that S-class out on the open road....

I have seen them blow upper and lower oil pan,critical loss of oil,seized engine and chaching.......
#111117 - in reply to #111078
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Posted 2/24/2008 6:40 AM
Inkblotz
Expert




Date registered: Apr 2006
Location: Georgia
Vehicle(s): 90 300GD "Thundering Turtle II", w/ 603A turbo
Posts: 3186
2000
Re: M-B safety recall

In 05, my wife's E320 harmonic balancer made the list and the dealer replaced it free of charge. They told me that if the balancer had disintegrated they would still have replaced the balancer for free but all the damage to the engine caused by it would have been my cost.

Mark
#111153 - in reply to #111048
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Posted 2/25/2008 6:40 AM
Ed Mclass
Expert




Date registered: Apr 2006
Location: Nashville, Tennessee
Vehicle(s): 1958 180a, 2010 GLK, 2000 G 500, 2005 SLK 350
Posts: 1215
1000
Re: M-B safety recall

I had to replace mine at 39,800 miles. Lots of racket under the hood and yes it can dig into your oilpan if you don't have it replaced asap. No dealer help on this service for me.
#111302 - in reply to #111048
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Posted 2/25/2008 10:34 AM
KERR

Date registered: Dec 1899
Location:
Vehicle(s):
Re: M-B safety recall

Yep... 01 CLK430.... playing with some vettes... about 135-140 mph... heard a bad noise then it quit. then i got check engine light.

MB paid for it all but they didnt seem to be to happy. Had the top end of the motor rebuilt / replaced. Im pretty sure they put heads on it and some other stuff. I cant rememer now what the cost was but i think it was like $8-10K! Not sure what they did but that sucker would fly when i got it back. also after the rebuild it would revv 500-700 rpm past red line before it shifted itself, then on the 1-2 shift it would spinn the tires... Car was quite fun after a its hickup.. It also lost a second in the 1/4 mile. car ran a 15.8 before, and 14.7 after.

But buy all means id have them look at it, I ask about my G class and they said they already did it or already checked for it... i cant remember now. Then the tech told the main problem is bolt.. the way he was talking in "mercedes talk" it sound like it's just the bolt they replace.

Edited by KERR 2/25/2008 10:37 AM
#111333 - in reply to #111048
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Posted 2/25/2008 10:46 AM
DUTCH
Administrator Doppelgänger




Date registered: Apr 2006
Location: US, GA, Atlanta
Vehicle(s): 2015 Audi Q7 3.0 TDI,2018 Sprinter
Posts: 9963
5000
Re: M-B safety recall

KERR - 2/25/2008 10:34 AM
.

But buy all means id have them look at it, I ask about my G class and they said they already did it or already checked for it... i cant remember now. Then the tech told the main problem is bolt.. the way he was talking in "mercedes talk" it sound like it's just the bolt they replace.


The bolt gets replaced with the dampner. It's the dampner that can fall apart.
#111335 - in reply to #111333
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Posted 1/24/2016 5:54 PM
WEBIII
Extreme Veteran


Date registered: Oct 2010
Location: Inlet Beach, FL
Vehicle(s): 461.318, 463.241
Posts: 315
300
Re: M-B safety recall

Just had the harmonic balancer replaced on my 2000 G500 with 75,000 miles so thought I'd add to this thread...

When I bought the G in November 2014 (69,000 miles at that time), I noticed the balancer had visible deterioration -- rubber cracking around the edge. Also, the idle was a little less than smooth at times. I was aware of the recall so I checked with the dealer and the balancer had been replaced in 2005 per the recall (don't know mileage at the time of 2005 replacement).

Last week I was having the G serviced by a very reputable local MB specialist. He confirmed that the balancer had been replaced in 2005, but agreed it needed replacement again and said he could do it for 435 USD. The price seemed very reasonable to me so I let him replace it. Idle is nice and smooth now.

Like I said, I'm not sure how many miles were on the G when it received the first replacement balancer in 2005. However, I still consider this to be a low-mileage Europa G500 and I'm surprised that it's already needed a 2nd non-recall balancer. Anybody else experienced this?

Winston

Edited by WEBIII 1/24/2016 5:55 PM
#231306 - in reply to #111048
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Posted 1/25/2016 6:14 AM
DUTCH
Administrator Doppelgänger




Date registered: Apr 2006
Location: US, GA, Atlanta
Vehicle(s): 2015 Audi Q7 3.0 TDI,2018 Sprinter
Posts: 9963
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Re: M-B safety recall

WEBIII - 1/24/2016 5:54 PM

Just had the harmonic balancer replaced on my 2000 G500 with 75,000 miles so thought I'd add to this thread...

Last week I was having the G serviced by a very reputable local MB specialist. He confirmed that the balancer had been replaced in 2005, but agreed it needed replacement again and said he could do it for 435 USD. The price seemed very reasonable to me so I let him replace it. Idle is nice and smooth now.

Winston


It's good you had it done before it let loose. If that had happened, it would have been a whole lot more expensive that US$435.

Did you have it done in Birmingham or NY?
#231313 - in reply to #231306
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Posted 1/25/2016 12:38 PM
2000BEAST
Regular


Date registered: Jul 2010
Location: NOCAL USA
Vehicle(s): 2003 G500 / 2008 Carrera S / 2019 GLC 43
Posts: 83
50
Re: M-B safety recall

So if I read this chain correctly, this concern is only for 1998-2001 models ?

Wonder if it is VIN specific or actual model year ?...
#231316 - in reply to #111048
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Posted 1/25/2016 9:39 PM
AGuess
Elite Veteran


Date registered: Apr 2006
Location: Holly Springs NC
Vehicle(s): 93 500GE, 93 500GE, 2002 G500
Posts: 717
500
Re: M-B safety recall

where do you go to check to see if your vehicle is covered by the recall?

Is there any way to check on other year models? 1993, 94 and 2002.

Thank you.

AGuess
#231319 - in reply to #111048
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Posted 1/26/2016 6:47 AM
DUTCH
Administrator Doppelgänger




Date registered: Apr 2006
Location: US, GA, Atlanta
Vehicle(s): 2015 Audi Q7 3.0 TDI,2018 Sprinter
Posts: 9963
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Re: M-B safety recall

AGuess - 1/25/2016 9:39 PM

where do you go to check to see if your vehicle is covered by the recall?

Is there any way to check on other year models? 1993, 94 and 2002.

Thank you.

AGuess


It's only on the M112 and M113 engines, but the G was not "officially" a part of the recall. See the PDF file I posted earlier in this thread to see what was on the "official" list.
#231326 - in reply to #231319
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Posted 1/27/2016 9:54 AM
WEBIII
Extreme Veteran


Date registered: Oct 2010
Location: Inlet Beach, FL
Vehicle(s): 461.318, 463.241
Posts: 315
300
Re: M-B safety recall

DUTCH - 1/25/2016 5:14 AM

WEBIII - 1/24/2016 5:54 PM

Just had the harmonic balancer replaced on my 2000 G500 with 75,000 miles so thought I'd add to this thread...

Last week I was having the G serviced by a very reputable local MB specialist. He confirmed that the balancer had been replaced in 2005, but agreed it needed replacement again and said he could do it for 435 USD. The price seemed very reasonable to me so I let him replace it. Idle is nice and smooth now.

Winston


It's good you had it done before it let loose. If that had happened, it would have been a whole lot more expensive that US$435.

Did you have it done in Birmingham or NY?

The G is still in Birmingham so I had it done there. The shop is Central Auto Care. They service only MB -- mostly vintage coupes and sedans. They've seen 1 other europa G500 and get plenty of MBUSA trucks.

Edited by WEBIII 1/27/2016 9:54 AM
#231337 - in reply to #231313
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Posted 1/27/2016 10:03 AM
DUTCH
Administrator Doppelgänger




Date registered: Apr 2006
Location: US, GA, Atlanta
Vehicle(s): 2015 Audi Q7 3.0 TDI,2018 Sprinter
Posts: 9963
5000
Re: M-B safety recall

WEBIII - 1/27/2016 9:54 AM

The G is still in Birmingham so I had it done there. The shop is Central Auto Care. They service only MB -- mostly vintage coupes and sedans. They've seen 1 other europa G500 and get plenty of MBUSA trucks.


Sounds like a good resource for any G owners in that area.

A fellow member just told me of a couple of horrible service screw-ups by an authorized MBUSA dealer. A good Indie is worth their weight in gold!
#231338 - in reply to #231337
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