superG - 12/16/2014 10:57 PM

Are there any reset/syncing procedures (windows, sunroof etc) required for changing the battery? Current battery is 7+ years old so time to change it out. I plan to do this myself unless there's some special steps to take (didn't see anything in manual).

H1LM002G55 - 12/17/2014 8:34 AM

A prior roadside service tech who visited me in the past gave me his cell number and told me to call him if I ever needed anything.

I tried to do the right thing and go through the normal channels. If the original quoted price via roadside service would have been charged to me inclusive of labor costs I would have happily paid it. When the games started with no firm pricing I politely declined and called my "ace-in-the-hole"...He came out and performed the procedure with excellent attention to detail for $100 USD Cash.

H1LM002G55 - 12/17/2014 10:34 AM A prior roadside service tech who visited me in the past gave me his cell number and told me to call him if I ever needed anything. I tried to do the right thing and go through the normal channels. If the original quoted price via roadside service would have been charged to me inclusive of labor costs I would have happily paid it. When the games started with no firm pricing I politely declined and called my "ace-in-the-hole"...He came out and performed the procedure with excellent attention to detail for $100 USD Cash.

ace10 - 12/17/2014 3:50 PM

 

 

Did the 1-800 people ask (or check) to verify that you were servicing the vehicle at a dealer?  The roadside assistance is supposed to be contingent upon using the dealer network for maintenance and repairs (for a certain amount of money over a given period).

 

In our old E320cdi, we used the service two times (each battery was replaced one time). It worked out to be significantly cheaper than using "in patient" service at the dealer. Those were some spendy batteries, too.

Brent - 12/17/2014 11:36 AM




You paid $100 for someone to replace a battery? Man I wish I was your neighbor, that is righteous money for 10 minutes of work!

I do fail to understand why a dealer could not quote an accurate price for the service, that IS fishy.

MBUSA's policy change doesn't surprise me. Everybody wants something for free today. It used to be you could charge enough up front to cover such maladies down the road. Today, dealers get beat right down on pricing making it bad business to provide "free" anything. The times, they are a changin'. Greed on both sides has made what used to be pleasant and simple into a game where everybody is fearful of getting ripped off. You ended up paying a hefty price but it was worth it for the piece of mind that it was done correctly. I wish more people understood that paying a fair price for quality work IS worth it, always has been. When something is "free", you had better have that level of quality in mind too because you will almost certainly get service worthy of the price.

H1LM002G55 - 12/19/2014 6:07 PM

Aside from CDL Truckers, I know of no one that drives more than 12,000 miles per year these days that lives Stateside in the U.S.

H1LM002G55 - 12/19/2014 5:07 PM

Aside from CDL Truckers, I know of no one that drives more than 12,000 miles per year these days that lives Stateside in the U.S.

H1LM002G55 - 12/19/2014 4:07 PM

Aside from CDL Truckers, I know of no one that drives more than 12,000 miles per year these days that lives Stateside in the U.S.

H1LM002G55 - 12/19/2014 3:07 PM Aside from CDL Truckers, I know of no one that drives more than 12,000 miles per year these days that lives Stateside in the U.S.