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Marsden
Classic MB
Date registered: Apr 2006
Location: Capital City USA
Vehicle(s): Mercedes-Benz
| TeleAid question
Ed Mclass - 5/2/2006 8:08 PM Heads up on TeleAid. Be sure to discontinue when you sell your MB! Someone in Florida requested help and the service rep from TeleAid called me! I had traded the car six months prior! Just call the roadside help number. They can tell you who can help if they cannot send someone at once. 1-800-367-6372 US or 1-800-387-0100 CANADA.
Can anyone tell me if the Roadside Assistance number works even if you have not subscribed to TeleAid? Because, if so, then TeleAid seems like a waste of money, provided you have a cell phone handy. And I'm talking about just the basic "safety" level of service, since I'd never use the "concierge" services anyway.. Thanks |
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cmitch
Expert
Date registered: Apr 2006
Location: Ala-Tenn
Vehicle(s): 2002 ML320, 2005 S430 4Matic, 2010 F150 Super Crew
Posts: 3412
| RE: TeleAid question
The last I heard, you could call the 1-800 roadside assistance from your cell #. Roadside is, of course, free. BTW, teleaid is satellite where cell phones are not. You will have much more coverage with teleaid (say if you broke down in a 'dead' cell phone zone).
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AndrewAZ
Date registered: Dec 1899
Location:
Vehicle(s):
| Re: TeleAid question
Yea calling the 1-800 number found in the driver side vanity mirror cover or in your MB handbook get you road side assistance along with all the tele aid services. That is how they unlock your doors if you lock your keys in call the number and bam.
Tele aid is not run on satellites. It is run on cell phone service. tele aid has 2 version analog and digital & analog. The new cars come with the digital & analog. The analog service connects using ATT and the new digital service works with verizon. but the digital service isnt available everywhere like outside of major citys so they also have to keep the analog service. Your tele aid can be in an area where it cant make a call out. The rule of thumb is if your cell phone gets service tele aid works if not your out of luck. |
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cmitch
Expert
Date registered: Apr 2006
Location: Ala-Tenn
Vehicle(s): 2002 ML320, 2005 S430 4Matic, 2010 F150 Super Crew
Posts: 3412
| RE: TeleAid question
Just so you don't think I made this up: http://www.autoworld.com/news/Mercedes/TeleAid.htm |
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Marsden
Classic MB
Date registered: Apr 2006
Location: Capital City USA
Vehicle(s): Mercedes-Benz
| RE: TeleAid question
Thanks cmitch that was definitely helpful 
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AndrewAZ
Date registered: Dec 1899
Location:
Vehicle(s):
| RE: TeleAid question
The finding your position might be GPS but the call is made using cell phone towers. If you search on benz world you will find a few cases where people could not get tele aid to connect since they where away from ATT cell phone coverage.
And if you read your article is says nothing about using satellites for the call.
Edited by AndrewAZ 5/5/2006 5:03 PM
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cmitch
Expert
Date registered: Apr 2006
Location: Ala-Tenn
Vehicle(s): 2002 ML320, 2005 S430 4Matic, 2010 F150 Super Crew
Posts: 3412
| RE: TeleAid question
AndrewAZ - 5/5/2006 4:01 PM The finding your position might be GPS but the call is made using cell phone towers. If you search on benz world you will find a few cases where people could not get tele aid to connect since they where away from ATT cell phone coverage. And if you read your article is says nothing about using satellites for the call. I see what you are saying. I would say that the ultimate authority on this would probably be Wolfgang, who has an awesome site about this very thing: http://www.whnet.com/4x4/phones.html |
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TELE AID
Date registered: Dec 1899
Location:
Vehicle(s):
| RE: TeleAid question
Do you know where is hidden Tele Aid Motorola unit box on GL 420 , 2007 ? |
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AsianML
Date registered: Dec 1899
Location:
Vehicle(s):
| RE: TeleAid question
TELE AID - 2/24/2008 1:55 PM Do you know where is hidden Tele Aid Motorola unit box on GL 420 , 2007 ? Could they be under the driver's or passenger's seats? I don't recall seeing anything in the 550, but it could be worth it to look around there.
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TELE AID
Date registered: Dec 1899
Location:
Vehicle(s):
| Re: TeleAid question
i am talking about cellular connection unit with Mercedes operator -Tele Aid , do you know where is hidden this box? |
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Roch207
Expert
Date registered: Apr 2006
Location: Palmetto State
Vehicle(s): 2005 E320 CDI, 2010 Silverado 2500HD
Posts: 3749
| Re: TeleAid question
Your user name is Tele Aid and you don't know? Wer're all doomed! |
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lkchris
Veteran
Date registered: Nov 2006
Location: Albuquerque
Vehicle(s): '07 GL320CDI, '06 E320CDI
Posts: 144
| RE: TeleAid question
Can anyone tell me if the Roadside Assistance number works even if you have not subscribed to TeleAid? Because, if so, then TeleAid seems like a waste of money, provided you have a cell phone handy. And I'm talking about just the basic "safety" level of service, since I'd never use the "concierge" services anyway.. Thanks Tele aid will be automatically called if you're in an accident and your airbag goes off. You may not be prepared to make this call yourself in such circumstance. Your car could be a bit easier to find if stolen with Tele Aid working, too.
Edited by lkchris 2/26/2008 2:22 PM
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